Personnel Development Program
This program has been developed to give senior staff, supervisors and managers the ability to identify strategies for positive recognition within an organisation.
It is also very beneficial for those wishing to be promoted or gain a position in a new organisation as it assists participants to be perceived I a very positive manner by those they interact with.
Duration: Two Days (09:00am to 04:00pm) each day
Topics Covered
- Analysis of personal competencies
- What knowledge is needed to be effective at work
- What skills do you need to be productive
- What is needed to apply your knowledge and skills to meet the needs of the business
- Organisational Choices
- Models
- Cultures
- Business Context
- Self-Esteem, Self-Belief and Self-Image to create a positive presence in the workplace
- Communication Skills needed as a Professional Business Person
- How effective people question
- How successful people listen
- Ensuring Interactions are Professional and Effective
- Displaying a Professional Presence and Personal Power
- What a person can control in the workplace
- How to positively influence decisions
- How to handle challenges to status or position within a company
- Assertion and Negotiation Skills to ensure resources and opportunities are enhanced
- Dealing with Unacceptable Behaviours in the workplace due to poor work habit or poor performance of employees
- Managing and Resolving Conflict at Work Effectively and Constructively
- Dealing with Challenging People and Situations
- Developing a Strategic Action Plan to Implement Positive Changes
- Summary and Conclusion
To find out more information regarding this course or to obtain a quotation please follow this link to complete our online enquiry form. Or follow the contact us link in the tool bar located in the top left hand corner of each page.
To register and make a booking to attend this course please follow the registration link in the tool bar located in the top left hand corner of each page, courses dates can be found by following the calendar link also located in the top left hand corner of each page.